Workast Help Center

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Using the Forms integration

Creating forms for your team allows users to quickly and easily provide information, and have it collected in a single location.  From help desk tickets to IT requests to time off requests, internal communication can be made even easier with forms.

Adding the Forms integration to your space

  • Open your space in the Workast web app.
  • Click on the plus sign (+) next to the Completed tab.
  • Select "Forms."
  • You're now ready to start using Forms in this space.  You'll need to add separately for each space.

Creating a form

  • Click the "Create" button.  
  • Name your form and add a description if desired.   Click "Save."
  • Choose the form privacy setting.  By default, only members of your Workast team will be able to access the form.  If you want the form to be public so that anyone with the form link can access it, change the setting to "Public" by clicking on the arrow next to your team name.
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  • Add your first question/field by clicking on the arrow and selecting the question type and then clicking "Add question."
  • Fill in the fields on the right hand side as needed.  If the question is a required question, check the box labeled "Required."
  • Hit "Save" and then repeat for additional questions.
  • To change the order of a question in your form, select the "Move up" or "Move down" buttons.
  • To delete a question, click on  "Remove question."
  • To edit or navigate between various questions, just click on them in the Preview column.
  • When are are ready to publish your form, click on the "Draft" button and change it to "Live."  
  • Once you are done, and have everything saved, click on the left arrow next to "Edit form" to return to the main tab.

To unpublish or delete a form

  • To unpublish the form, click on the "Live" button and change it to "Draft."
  • To delete the form, click on the "Archive" button next to the "Edit form" heading.

Using forms

Forms can be filled out either in the Workast web app or in Slack.  Results and edits are available in the web app.

Using forms in a Space

To access the forms in a space:

  • Open the space in the web app.
  • Click on the "Forms" tab.   If you don't see the tab, click on the plus sign (+) next to the Completed tab, then click on "Forms."
  • The forms available in your space will be shown in the tab.  Click on "Open form" to fill out the form, or "edit" to edit the form."

Filling out the form

  • Click "Open form" to open the form.
  • Fill out the fields as needed.  Fields that are in red are required and must be completed before the form is submitted.
  • The date/time field is currently only available in the format MM/DD/YYYY HH:MM AM/PM and the time must be filled in when using the web app.  Please note - the date field does not function properly on the Firefox browser at this time.  We apologize for the inconvenience.
  • For multiple choice questions, click on the field and scroll up and down to choose your response.
  • When you are ready, click "Submit."  (Responses cannot be edited at this time.)

Viewing form submissions

  • Form submissions are viewed in the default list in the space in which the form is created.   The default list is indicated by the red pin icon.  For information on changing the default list, click here.
  • You can open the form request by clicking on it, just like any other task.  You'll find the username of the person who submitted the form, along with the responses.  Any attachments will be visible there.

Filling out forms in Slack

  • To fill out a form in Slack, use the /forms command.  Hit enter.
  • A list of the current, published forms will appear.  Click "Submit request" on the form that you'd like to fill out.
  • The form will appear for you to fill out.  
  • Please note - attachments are not available in Slack, so any questions requesting attachments will be excluded from the Slack version of the form.
  • Fill out the form.  Optional questions are indicated by the (optional) label.  Any questions without the (optional) label are required and must be answered before the form is submitted.
  • Click "Submit" when you are done to submit your form.
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